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FAQs

• Which libraries can I borrow from and return to?

  You can borrow from or return items to these 17 neighboring libraries:

  • Alexandria Public Library
  • Bexley Public Library
  • Columbus Metropolitan Library
  • Delaware County District Library
  • Fairfield County District Library
  • Grandview Heights Public Library
  • Granville Public Library Association
  • London Public Library
  • Marysville Public Library
  • Pataskala Public Library
  • Pickaway County District Library
  • Pickerington Public Library
  • Plain City Public Library
  • Southwest Public Libraries
  • Upper Arlington Public Library
  • Wagnalls Memorial Library
  • Worthington Libraries
  • more options

  Some exceptions may apply. Different rules/fees may apply to items checked out at neighboring libraries. Examples: due dates, renewals, replacement fees, etc.

  You will need a Westerville Public Library card to access some research databases, borrow a laptop, place orders for 3D and custom printing, or borrow some unique items in the Westerville Public Library collection. 

   

• Where can I return items?

  You can return items to the library 24 hours a day, 7 days a week.

  • Return slot by the drive-thru window, on the north side of the library
  • Return bins in the covered parking area
  • Welcome desk in the atrium (during open hours)
  • Return bins at Blendon Township Community Senior Center, serviced once a day, Monday-Friday. (6330 S. Hempstead Rd.)
  • Return bins at 17 neighboring libraries (excluding Community Library of Sunbury)

  Westerville City School students and teachers can return items to their school's drop-off point. Learn more.

• How do I renew items?

  Your items will automatically renew up to 4 times (when eligible). The system will attempt to renew your borrowed item two days before the due date.

• What is my library card number?

  Your library card number is located below the barcode on the back of your physical library card.

  

  If you've temporarily misplaced or lost your library card, request your library card number via this form.

• How do I apply for a library card?

  I want a library card! How do I get one? Read the below information carefully. When you're ready, select this button: I agree. You will be prompted to fill out an application which acts as a contract. Once you submit the application, bring your photo ID to the Welcome Desk.

  We will contact you within 1 week with your new library card number if you have not yet stopped by to receive your physical card. You'll be able to use this number to gain access to thousands of digital resources, including ebooks, streaming movies, training courses, and more.

  To receive your library card, you need to:

  • Be an Ohio resident
  • Show your government-issued photo ID
  • Show proof of your current address (if not listed on ID)
  • Bring your parent or guardian with you (for minors under 18 only)

  It is your responsibility to:

  • Be financially responsible for items borrowed with this card.
  • Keep your account up to date with correct contact information.
  • Monitor the items your child selects and checks out on this card.
  • Report a lost or stolen card immediately. (You are solely responsible for items borrowed on your card until you report it lost or stolen.)

  I agree

  Note: This application is a contract, and is for new cards only. If you need to renew or replace your library card, please visit the Welcome Desk.