- Check your keyboard to ensure your caps lock isn't on.
- Your barcode is your library card number, as it appears on the back of your physical library card. (This is a 10-digit number, and is separate from other area libraries like Columbus Metropolitan Library.)
- Your username is something you chose and can only contain letters, numbers, and underscores. Your username is not your email address.
- By default, your PIN is set as the last 4 digits of your phone number. You can change this at any time to a 4 to 8-digit number of your choice.