Mission, Vision & Core Values
Mission
Creating a bridge to opportunity through open access to information, inspiration and understanding.
Vision
A community where equal access to knowledge creates understanding and limitless potential.
Core Values
Accountability
We are accountable to our customers, to our peers in the library and ultimately to our community.
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Future Focused
We respond appropriately to emerging practices and technology in library and information science and anticipate changes in our community and environments.
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Honesty, Trust, Integrity and Respect
In our actions and attitudes, we treat each other and our customers as they would like to be treated, recognizing the richness and qualities each of us brings to the workforce.
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Intellectual Freedom
We are committed to providing open access to library resources which interest, inform and enlighten all people in our community. Our collections, print and electronic, represent diverse points of view and are available to all.
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Open and Free Communication
We communicate from the bottom to the top, from the top to the bottom, and with our community. The library provides a medium for involvement, creativity and encouragement for all staff and customers.
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Standards of Excellence
We work together in a spirit of cooperation, supporting each other’s efforts to achieve organizational excellence and provide quality services to our community.
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Teamwork
We have the simplest goal: We want our library to be the best for our community! This is accomplished through focused teamwork with self-policing, quality-controlled systems and by hiring and educating the best people.
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Friends earn 2025 Organization of the Year award.
Mar 21, 2025
Presented by City of Westerville for demonstrating exemplary leadership, creativity, cooperation, and hard work in their service to others.
4th Friday on the Lawn: Meet the Fleet (Outside)
Jul 25th | 5:00pm - 8:00pm
Get an up-close look at the Westerville Library's fleet of vehicles for home and school deliveries, including an electric van!
Why did my place in the hold queue change?
You receive priority on items owned by Westerville Library. If an item is owned by another library, that library’s patrons receive priority.
What are the benefits of joining Central Library Consortium?
You can borrow more items from more places and return borrowed items to neighboring libraries. And much more!
Friends earn 2025 Organization of the Year award.
Mar 21, 2025
Presented by City of Westerville for demonstrating exemplary leadership, creativity, cooperation, and hard work in their service to others.
4th Friday on the Lawn: Meet the Fleet (Outside)
Jul 25th | 5:00pm - 8:00pm
Get an up-close look at the Westerville Library's fleet of vehicles for home and school deliveries, including an electric van!
Why did my place in the hold queue change?
You receive priority on items owned by Westerville Library. If an item is owned by another library, that library’s patrons receive priority.
What are the benefits of joining Central Library Consortium?
You can borrow more items from more places and return borrowed items to neighboring libraries. And much more!
Erin Francoeur
Originally from the Midwest, Erin Francoeur (rhymes with "encore") has followed her passion for libraries from Kansas to California.
Kristin M.
Kristin loves all unlovable cats. And musicals.
Katrina P.
A local adventurer, Katrina loves to be a tourist in her own town.
Steven O.
Steven is a jack-of-all-trades with a knack for all things medieval and mechanical.
Erin Francoeur
Originally from the Midwest, Erin Francoeur (rhymes with "encore") has followed her passion for libraries from Kansas to California.
Kristin M.
Kristin loves all unlovable cats. And musicals.
Katrina P.
A local adventurer, Katrina loves to be a tourist in her own town.
Steven O.
Steven is a jack-of-all-trades with a knack for all things medieval and mechanical.
