How do I freeze my holds?

Going on vacation? Trying to watch a TV series in order?

You have the option to "freeze" your requests while you are out of town or waiting for the next disc in the series. This means that your position on the waitlist for an item is skipped over until you choose to "unfreeze" it.

  1. Log into your account. 
  2. Click on "Holds" tab.
  3. For the items you wish to freeze, select the checkbox in the "Freeze" column.
  4. Click "Update List".
  5. Confirm your selection by clicking "Yes".

Note: Items that are available, in-transit, or already on the holdshelf for you cannot be frozen.

Mon - Thurs

9 a.m. - 9 p.m.


9 a.m. - 6 p.m.


9 a.m. - 6 p.m.


1 p.m. - 6 p.m.