Elevator: Out of Order

Starting June 24, 2025, the elevator to the second floor will be unavailable for an extended period due to necessary repairs.

Some services will be moved downstairs while other services may be limited. The second floor will remain open and stairs available for use.

Pardon the noise. Earplugs available upon request at service desks.

Alternative Options

When possible, the library will provide alternative options.

Books: Request items online, ask a staff member, or browse the "just returned" shelves in the atrium. As time and space allow, requested items will be delivered to your selected pickup location.
Computers, copier or printer: Follow signs when you arrive to the Homework Help Center in the kids area.
Custom or 3D printing: Ask a staff member to deliver your print to the Welcome Desk.
Digital creation station: Ask a staff member about borrowing a portable green screen and moving the camera for use on the first floor at the desk in the media area.
Get one-on-one help: When available, appointments can be moved to a room on the first floor.
Newspapers: Newest edition will be temporarily shelved near the New Book Nook.
Quiet study areas:Ask a staff member about alternative locations.
Recording studio: Ask a staff member about borrowing a recording studio "in a box" at the desk in the media area.
Study rooms: Ask a staff member about alternative room availability on the first floor.
Vending machines: These will be temporarily available near Meeting Room A.

Unavailable Services

The following services will be unavailable to those who cannot use stairs. Service on the second floor remains open and stairs available for use.

Accessibility station in computer lab
Advanced design station (including Cricut design software & machine)
ATM (unavailable to all due to proximity to elevator construction)
Business & craft printer
Digital creation station (Ask staff member about portable green screen and camera at the desk in the media area.)
Fax machine
Laminator
Paper cutter
Plant cutting library
Puzzle & game swap
Scanner
Seed library
Typewriter

Contact Us

For questions or help, contact us.

FAQ

You can borrow from or return items to these 17 neighboring libraries:
- Alexandria Public Library
- Bexley Public Library
- Columbus Metropolitan Library
- Delaware County District Library
- Fairfield County District Library
- Grandview Heights Public Library
- Granville Public Library Association
- London Public Library
- Marysville Public Library
- Pataskala Public Library
- Pickaway County District Library
- Pickerington Public Library
- Plain City Public Library
- Southwest Public Libraries
- Upper Arlington Public Library
- Wagnalls Memorial Library
- Worthington Libraries
- more options
Some exceptions may apply. Different rules/fees may apply to items checked out at neighboring libraries. Examples: due dates, renewals, replacement fees, return locations available, etc.

You will need a Westerville Public Library card to access some research databases, borrow a laptop, place orders for 3D and custom printing, or borrow some unique items in the Westerville Public Library collection.
Your library is fines free! The Westerville Public Library no longer charges overdue fines for items returned late. To avoid replacement costs or fees, return or renew before your items are 30 days overdue.

Note: If you accrued fines prior to August 17, 2017, these will remain on your account until paid.
- Employee Handbook
- Library Policy Manual (includes Statement of Concern form)
- Strategic Plan
- Terms of Use for Historic Photographs
- Other Policies & Reports
You can keep different types of items for different lengths of time.

Hourly
Bike locks* (3hrs)
Laptops* (3hrs)
Sensory kits* (3hrs)

3 Days
Digital movies

7 Days
Digital music

14 Days
Binge boxes
Holiday books
Most movies & TV series
Music CDs
New books
Wi-Fi hotspots (learn more)

21 Days
eBooks, digital audiobooks & digital magazines

28 Days
Art prints/bags
Baskets
Electricity usage monitors
Guitars
Kits
Magazines
Most books & audiobooks
Non-fiction & juvenile movies
Playaway (Bookpack or Launchpad)
Puzzles
Readalongs

*In-House Use Only

Note: Different rules/fees may apply to items checked out at neighboring libraries via CLC or Ohio libraries via SearchOhio and OhioLINK.
If the item is currently available, it will be pulled off the shelf and set aside for you to pick up. If the item is currently checked out or unavailable, you will be added to the holds queue. You will receive a notification when it is ready for pickup.

You can place holds yourself on the library's website. Alternatively, you can contact us and we can place holds for you.