Elevator: Out of Order

Starting June 24, 2025, the elevator to the second floor will be unavailable for an extended period due to necessary repairs.

Some services will be moved downstairs while other services may be limited. The second floor will remain open and stairs available for use.

Pardon the noise. Earplugs available upon request at service desks.

Alternative Options

When possible, the library will provide alternative options.

  • Books: Request items online, ask a staff member, or browse the "just returned" shelves in the atrium. As time and space allow, requested items will be delivered to your selected pickup location.
  • Computers, copier or printer: Follow signs when you arrive to the Homework Help Center in the kids area.
  • Custom or 3D printing: Ask a staff member to deliver your print to the Welcome Desk.
  • Digital creation station: Ask a staff member about borrowing a portable green screen and moving the camera for use on the first floor at the desk in the media area.
  • Get one-on-one help: When available, appointments can be moved to a room on the first floor.
  • Newspapers: Newest edition will be temporarily shelved near the New Book Nook.
  • Quiet study areas:Ask a staff member about alternative locations.
  • Recording studio: Ask a staff member about borrowing a recording studio "in a box" at the desk in the media area.
  • Study rooms: Ask a staff member about alternative room availability on the first floor.
  • Vending machines: These will be temporarily available near Meeting Room A.

Unavailable Services

The following services will be unavailable to those who cannot use stairs. Service on the second floor remains open and stairs available for use.

  • Accessibility station in computer lab
  • Advanced design station (including Cricut design software & machine)
  • ATM (unavailable to all due to proximity to elevator construction)
  • Business & craft printer
  • Digital creation station (Ask staff member about portable green screen and camera at the desk in the media area.)
  • Fax machine
  • Laminator
  • Paper cutter
  • Plant cutting library
  • Puzzle & game swap
  • Scanner
  • Seed library
  • Typewriter

Contact Us

For questions or help, contact us.

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FAQ

  • You can borrow from or return items to these 17 neighboring libraries:

    • Alexandria Public Library
    • Bexley Public Library
    • Columbus Metropolitan Library
    • Delaware County District Library
    • Fairfield County District Library
    • Grandview Heights Public Library
    • Granville Public Library Association
    • London Public Library
    • Marysville Public Library
    • Pataskala Public Library
    • Pickaway County District Library
    • Pickerington Public Library
    • Plain City Public Library
    • Southwest Public Libraries
    • Upper Arlington Public Library
    • Wagnalls Memorial Library
    • Worthington Libraries
    • more options

    Some exceptions may apply. Different rules/fees may apply to items checked out at neighboring libraries. Examples: due dates, renewals, replacement fees, return locations available, etc.

    You will need a Westerville Public Library card to access some research databases, borrow a laptop, place orders for 3D and custom printing, or borrow some unique items in the Westerville Public Library collection. 

     

  • You can return items to the library 24 hours a day, 7 days a week.

    • Return slot by the drive-thru window, on the north side of the library
    • Return bins in the covered parking area
    • Welcome desk in the atrium (during open hours)
    • Return bins at Blendon Township Community Senior Center, serviced once a day, Monday-Friday. (6330 S. Hempstead Rd.)
    • Return bins at 17 neighboring libraries (excluding Community Library of Sunbury)

    Westerville City School students and teachers can return items to their school's drop-off point. Learn more.

  • Your items will automatically renew up to 4 times (when eligible). The system will attempt to renew your borrowed item two days before the due date.

  • Your library is fines free! The Westerville Public Library no longer charges overdue fines for items returned late. To avoid replacement costs or fees, return or renew before your items are 30 days overdue.

    Note: If you accrued fines prior to August 17, 2017, these will remain on your account until paid.

  • Your library card number is located below the barcode on the back of your physical library card.

    If you've temporarily misplaced or lost your library card, request your library card number via this form.

Mike H

Mike is passionate about providing a quality experience to all who visit the library.

Amanda A.

When she’s not telling you about all the amazing things available for kids at the library, she’s likely watching a British mystery.

Catie W.

Catie enjoys sharing her favorite audiobooks, cookbooks, and graphic novels with library visitors.

Erin Francoeur

Originally from the Midwest, Erin Francoeur (rhymes with "encore") has followed her passion for libraries from Kansas to California.
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