Elevator: Out of Order

Starting June 24, 2025, the elevator to the second floor will be unavailable for an extended period due to necessary repairs.

Some services will be moved downstairs while other services may be limited. The second floor will remain open and stairs available for use.

Pardon the noise. Earplugs available upon request at service desks.

Alternative Options

When possible, the library will provide alternative options.

  • Books: Request items online, ask a staff member, or browse the "just returned" shelves in the atrium. As time and space allow, requested items will be delivered to your selected pickup location.
  • Computers, copier or printer: Follow signs when you arrive to the Homework Help Center in the kids area.
  • Custom or 3D printing: Ask a staff member to deliver your print to the Welcome Desk.
  • Digital creation station: Ask a staff member about borrowing a portable green screen and moving the camera for use on the first floor at the desk in the media area.
  • Get one-on-one help: When available, appointments can be moved to a room on the first floor.
  • Newspapers: Newest edition will be temporarily shelved near the New Book Nook.
  • Quiet study areas:Ask a staff member about alternative locations.
  • Recording studio: Ask a staff member about borrowing a recording studio "in a box" at the desk in the media area.
  • Study rooms: Ask a staff member about alternative room availability on the first floor.
  • Vending machines: These will be temporarily available near Meeting Room A.

Unavailable Services

The following services will be unavailable to those who cannot use stairs. Service on the second floor remains open and stairs available for use.

  • Accessibility station in computer lab
  • Advanced design station (including Cricut design software & machine)
  • ATM (unavailable to all due to proximity to elevator construction)
  • Business & craft printer
  • Digital creation station (Ask staff member about portable green screen and camera at the desk in the media area.)
  • Fax machine
  • Laminator
  • Paper cutter
  • Plant cutting library
  • Puzzle & game swap
  • Scanner
  • Seed library
  • Typewriter

Contact Us

For questions or help, contact us.

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FAQ

  • You can borrow from or return items to these 17 neighboring libraries:

    • Alexandria Public Library
    • Bexley Public Library
    • Columbus Metropolitan Library
    • Delaware County District Library
    • Fairfield County District Library
    • Grandview Heights Public Library
    • Granville Public Library Association
    • London Public Library
    • Marysville Public Library
    • Pataskala Public Library
    • Pickaway County District Library
    • Pickerington Public Library
    • Plain City Public Library
    • Southwest Public Libraries
    • Upper Arlington Public Library
    • Wagnalls Memorial Library
    • Worthington Libraries
    • more options

    Some exceptions may apply. Different rules/fees may apply to items checked out at neighboring libraries. Examples: due dates, renewals, replacement fees, return locations available, etc.

    You will need a Westerville Public Library card to access some research databases, borrow a laptop, place orders for 3D and custom printing, or borrow some unique items in the Westerville Public Library collection. 

     

  • Your library is fines free! The Westerville Public Library no longer charges overdue fines for items returned late. To avoid replacement costs or fees, return or renew before your items are 30 days overdue.

    Note: If you accrued fines prior to August 17, 2017, these will remain on your account until paid.

  • You can keep different types of items for different lengths of time. 

    Hourly
    Bike locks* (3hrs)
    Laptops* (3hrs)
    Sensory kits* (3hrs)

    3 Days
    Digital movies

    7 Days
    Digital music

    14 Days
    Binge boxes
    Holiday books
    Most movies & TV series
    Music CDs
    New books
    Wi-Fi hotspots (learn more)

    21 Days
    eBooks, digital audiobooks & digital magazines

    28 Days
    Art prints/bags
    Baskets
    Electricity usage monitors
    Guitars
    Kits
    Magazines
    Most books & audiobooks
    Non-fiction & juvenile movies
    Playaway (Bookpack or Launchpad)
    Puzzles
    Readalongs

    *In-House Use Only

    Note: Different rules/fees may apply to items checked out at neighboring libraries via CLC or Ohio libraries via SearchOhio and OhioLINK.

  • If the item is currently available, it will be pulled off the shelf and set aside for you to pick up. If the item is currently checked out or unavailable, you will be added to the holds queue. You will receive a notification when it is ready for pickup.

    You can place holds yourself on the library's website. Alternatively, you can contact us and we can place holds for you.

Erin Francoeur

Originally from the Midwest, Erin Francoeur (rhymes with "encore") has followed her passion for libraries from Kansas to California.

Mike H

Mike is passionate about providing a quality experience to all who visit the library.

Amanda A.

When she’s not telling you about all the amazing things available for kids at the library, she’s likely watching a British mystery.

Catie W.

Catie enjoys sharing her favorite audiobooks, cookbooks, and graphic novels with library visitors.
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