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Students, connect online with tutors for homework help, test prep, writing assistance, and more.
- Get homework help with on-demand tutoring (including bilingual Spanish tutors) for all ages (grades K-12 and college level).
- Prepare for an upcoming standardized test.
- Request help filling out your FAFSA financial aid application.
- Work with experts to brainstorm, revise, and refine your writing.
- Create and share flashcards, tests, and games.
- Discover the college majors and careers that match your skills and interests.
- Connect with a language tutor for help with your French or Spanish language class.
- Understand how to integrate AI into your learning process while maintaining academic integrity.
- Learn chess strategies and improve your cognitive thinking with an expert chess coach.
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What You Get
Whether you're just trying to get through school or you're embarking on a new career, HelpNow can help you pass with flying colors.
- Expert tutors
- One-on-one tutoring in over 60 subjects
- Resume assistance
- Practice quizzes
- Video lessons
- Test prep for GED, SAT, ACT, TOEFL, CLEP, ASVAB, nursing entrance exams, U.S. Citizenship
- and more...!
HelpNow for Job Seekers
Northstar Online Learning
Issues & Controversies
World Book Encyclopedia
HelpNow for Job Seekers
Northstar Online Learning
Issues & Controversies
World Book Encyclopedia
Trouble logging in?
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By default, your PIN is the last four digits of your phone number. You can change this at any time for additional security.
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Your library card number is located below the barcode on the back of your physical library card.
If you've temporarily misplaced or lost your library card, request your library card number via this form.
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If you have lost or misplaced your library card, contact the library immediately to report it as lost or stolen:
- online via this form
- 614-882-7277 option 2
- in person
A replacement card will be mailed to your address on file.
To obtain information about your account or update your contact information, you must show your government-issued photo ID (or school ID with the current school year's date clearly indicated) at the welcome desk or contact your school delivery representative.
You are responsible for all items checked out on your library card, so make your report as soon as possible. There is no charge for replacing your card.
Note: Your library card number will change when it is replaced. This may affect your access to existing holds or items through the library's ebook services. This may also affect your access to your account balance for printing.
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By default, your PIN is the last four digits of your phone number. You can change this at any time for additional security.
To change your PIN to a 4 to 8-digit number of your choice, follow these instructions:
- In person, bring your library card or picture ID to any service desk
- By phone, have your library card number and full name available. Then call 614-882-7277 option 2.
- Online, fill out this form. (Note: This option is only available if you have an email address on file with the library.)
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The privacy of your library card account is a responsibility we take very seriously. For your protection and in accordance with Ohio law, you must provide proof of identification to receive information regarding your account.
For more information, refer to Library Policy Manual. Section: Releasing Library Account Information.
