Sign up for emails from the library. Then set your preferences so we can create emails just for you. The more topics you choose, the more email updates you may receive.
Examples of Email Campaigns
- Author Visits & Book Clubs - Book lovers & aspiring authors, get alerts about upcoming author visits, writing classes, and book clubs.
- Library News & Updates - Get the scoop on big events & breaking news about your library and your community.
- Lifelong Learning - Level up with classes, technology training, research tools & more.
- Raising Young Kids (Ages 0-5) - Unlock your child's potential with tips, storytime alerts, book recommendations, and more.
- Reading Challenges - Challenge yourself to a life of reading and earn prizes along the way.
- Study Tips, Book Picks & After-School Events (Ages 6-18) - Pass the test with power tools from your library.
- Westerville History & Genealogy - Travel back in time with historic highlights, genealogy tools, museum exhibits, and more.
Already subscribed? Update your preferences.
FAQs
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The library sends email notifications about requested and borrowed items. (These notices are sent as a courtesy through an automated system.)
To opt in:
- Log into your account.
- Select My Settings.
- Under Email Address, make sure your current email address is listed.
- Under Contact Preference, select Email.
- Select Save Changes.
Or contact us.
To manage your email preferences for promotional or marketing email campaigns, visit this page.
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You can receive text message (SMS) notices about requested and borrowed items. Standard text messaging rates apply.
To opt-in, contact us.
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You can receive notices about your library card account via email, phone, or text message (SMS). To request notices be sent to multiple addresses or phone numbers, contact us.
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- Reminders to return items, 2 days before due date
- Reminders for overdue items, 2, 10, 20 and 30 days after due date
- Alerts for reserved items ready for pickup (i.e. holds), including a reminder for items not picked up after 2 days
- An alert when your library card is about to expire
- Library newsletters*
*These cannot be sent via text message.
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The library offers notices or alerts as a courtesy to help you stay informed about your library-related activity. If you are not getting notifications as you have come to expect, there are a few things you can do.
- Make sure we have your current email address on file.
- Check your spam folder.
- Add the library's domain name to your approved sender's list: westervillelibrary.org
- Add the library's email addresses to your email's approved sender's list or whitelist:
- ask@westervillelibrary.org
- answers@westervillelibrary.org
- customerservices@westervillelibrary.org
- circ-notices@westervillelibrary.org
- do-not-reply@bibliocommons.com
- online@westervillelibrary.org
- scanner@westervillelibrary.org
- Remove the library from your email's blocked addresses list.
- Try a different email address that you check often.
- Contact the library for help.
