Frequently Asked Questions

Placing Holds FAQs

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• General Questions

  What happens when I place a hold? , collapsed

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  How many items can I place on hold? , collapsed

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  How do I know if an item is ready for me? , collapsed

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  How long will I have to pick up my holds? , collapsed

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  Where do I pick up my holds? , collapsed

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  Why can't I place a hold on an item? , collapsed

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  How do I pause my holds? , collapsed

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  Why did my place in the hold queue change? , collapsed

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  How can I change the pickup location for my hold? , collapsed

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  What should I know about the pickup lockers? , collapsed

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  How can I find new items on order? , collapsed

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